Privacy Policy

The

Journey Club Tour & Travels our values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

By using our website or booking our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name

• Phone Number

• Email Address

• Residential Address

• Government-issued ID details (if required for bookings)

• Travel preferences and special requests

B. Payment Information

• Payment details processed through secure third-party payment gateways

• We do not store your complete debit/credit card details on our servers.

C. Technical Information

• IP address

• Browser type

• Device information

• Pages visited on our website

• Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

• Process bookings and payments

• Communicate booking confirmations and updates

• Provide customer support

• Improve our services and website functionality

• Send promotional offers (only if you opt-in)

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share your information with:

• Hotels and accommodation providers

• Transportation partners

• Activity organizers

• Payment gateway providers

• Government authorities if legally required

All third-party partners are expected to maintain confidentiality of your information.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee 100% security. Users are advised to use secure networks when accessing our website.

5. Cookies Policy

Our website may use cookies to:

• Enhance user experience

• Analyze website traffic

• Store user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Data Retention

We retain personal information only as long as necessary for:

• Completing your travel arrangements

• Fulfilling legal obligations

• Resolving disputes

After this period, data may be securely deleted or anonymized.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal requirements)

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.